Privacy Policy

Last Updated: 

At ConsultAashra, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, use our virtual styling services, make a purchase, or communicate with us.

By accessing or using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect different types of information depending on how you interact with our website and services.

Personal Information

When you book a virtual styling service, contact us, or make a purchase, we may collect:

  • Full name
  • Email address
  • Phone number
  • Billing and payment information
  • Shipping or billing address, where applicable
  • Service preferences
  • Occasion or styling requirements
  • Other information you voluntarily provide to us

Styling Information

To provide personalized styling recommendations, you may choose to share information such as:

  • Photographs or outfit images
  • Clothing preferences
  • Size and fit information
  • Style preferences
  • Occasion details
  • Wardrobe information
  • Fashion preferences and requirements
  • Any additional notes or instructions you provide to your stylist

You are responsible for ensuring that any images or information you upload are appropriate and that you have the necessary rights or permission to share them with us.

Automatically Collected Information

When you visit our website, certain information may be collected automatically, including:

  • IP address
  • Browser type
  • Device type
  • Operating system
  • Pages visited
  • Website interaction data
  • Referral source
  • Date and time of access

This information helps us understand website usage and improve our services.

2. How We Use Your Information

We use the information we collect to:

  • Provide and personalize our virtual styling services
  • Understand your styling requirements
  • Connect you with our styling experts
  • Process bookings and payments
  • Communicate with you about your service
  • Respond to enquiries and customer support requests
  • Send service-related notifications
  • Improve our website, services, and customer experience
  • Analyze website performance and user behaviour
  • Prevent fraud, misuse, or unauthorized activity
  • Comply with applicable legal and regulatory requirements

Where you have provided consent, we may also use your contact information to send promotional communications, updates, offers, or information about our services.

3. How We Use Uploaded Images

If you use our virtual styling services, you may provide photographs of yourself, your outfits, or your wardrobe.

These images are used primarily to understand your requirements and provide personalized styling recommendations.

We do not sell your uploaded photographs to third parties.

We may share relevant images with the stylist or team member responsible for providing your selected service where necessary to complete the service.

If we would like to use your photographs for marketing, social media, promotional material, portfolio purposes, or other public-facing activities, we will seek appropriate permission where required.

4. Payment Information

Payments made through our website may be processed by third-party payment service providers.

We generally do not store your complete credit card, debit card, or banking credentials on our servers. Payment information is handled by the relevant payment provider according to its own privacy and security policies.

You should review the privacy policy of the payment provider you use for additional information about how your payment information is handled.

5. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve your browsing experience.

Cookies may help us:

  • Remember your preferences
  • Understand how visitors use our website
  • Improve website functionality
  • Measure website performance
  • Provide relevant content and marketing
  • Maintain website security

You can control or disable cookies through your browser settings. However, disabling certain cookies may affect some website functionality.

6. Third-Party Services

We may use trusted third-party providers to help operate our website and services, including providers for:

  • Payment processing
  • Website hosting
  • Analytics
  • Email communication
  • Customer support
  • Marketing and advertising
  • Website security

These providers may process information on our behalf and are expected to handle your information in accordance with applicable privacy and security requirements.

We do not permit third parties to use your personal information for purposes unrelated to the services they provide to us, except where required or permitted by law.

7. How We Protect Your Information

We take reasonable technical and organizational measures to protect your personal information from:

  • Unauthorized access
  • Loss
  • Misuse
  • Alteration
  • Disclosure
  • Destruction

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure. Therefore, while we take reasonable precautions, we cannot guarantee absolute security.

8. How Long We Keep Your Information

We retain personal information only for as long as reasonably necessary to:

  • Provide our services
  • Maintain business and transaction records
  • Resolve disputes
  • Meet legal, accounting, or regulatory obligations
  • Protect our legitimate business interests

The retention period may vary depending on the type of information and the reason it was collected.

9. Sharing of Information

We may share your information when necessary with:

  • Our stylists and service providers
  • Payment processors
  • Technology and hosting providers
  • Customer support providers
  • Analytics and marketing service providers
  • Professional advisers
  • Government authorities or law enforcement agencies where legally required

We do not sell or rent your personal information to third parties.

10. Marketing Communications

If you have opted in to receive marketing communications, we may contact you by email, phone, SMS, WhatsApp, or other available communication channels regarding:

  • New services
  • Styling offers
  • Promotions
  • Fashion updates
  • Events
  • Other relevant brand communications

You can unsubscribe from promotional emails at any time by using the unsubscribe option included in the communication or by contacting us.

Please note that you may still receive essential service-related communications even after opting out of marketing messages.

11. Your Privacy Rights

Depending on applicable law, you may have the right to:

  • Request access to the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Withdraw consent where processing is based on consent
  • Object to certain uses of your information
  • Request restriction of certain processing activities
  • Request a copy of certain personal information

To exercise any applicable rights, please contact us using the details provided below.

We may need to verify your identity before processing certain requests.

12. Children’s Privacy

Our website and services are not intended to knowingly collect personal information from children without appropriate parental or guardian involvement.

If you believe that a child has provided personal information to us without appropriate consent, please contact us so that we can review and take appropriate action.

13. External Links

Our website may contain links to third-party websites, social media platforms, payment providers, or other external services.

We are not responsible for the privacy practices, content, or security of third-party websites. We recommend reviewing the privacy policies of those websites before providing them with your personal information.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, business practices, technology, or applicable laws.

Any updated version will be published on this page with a revised “Last Updated” date.

We encourage you to review this page periodically to stay informed about how we protect your information.

15. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or the way we handle your personal information, please contact us.

ConsultAashra
Email: consultaashra@gmail.com
Phone: +91 8369845962
Website: consultaashra.com

We will make reasonable efforts to respond to privacy-related enquiries within an appropriate timeframe.

16. Consent

By using our website and services, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of your information as described above, subject to applicable law.